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BSBHRM403B Support performance management processes
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Bringing Out the Best in People by Aubrey C. Daniels The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist--Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time. Now Daniels updates his ground-breaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. All-new material shows how to: create effective recognition and rewards systems in line with today's employees want; Stimulate innovations and creativity in new and exciting ways;overcome problems associated with poorly educated workers; motivate young employees from the minute they join the workforce.Call Number: ebook via AccessEngineering database
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Managing performance improvement by Michael D Tovey Pt A Planning performance 1. Setting goals for the organisation -- 2. Key performance indicators -- 3. Operational plans -- Pt B Performance management 4. What is a performance standard? -- 5. Principles of setting performance standards -- 6. Monitoring performance -- 7. Analysing performance -- 8. Preparing to appraise performance -- 9. Appraising performance -- 10. Improving performance -- 11. Unsatisfactory performance -- 12. Skills for managing performance.
Key topics include: goal setting; key performance indicators; operational plans; performance standards; monitoring, analysing and appraising performance; improving performance; unsatisfactory performance; and skills for managing performance.Call Number: 658.3125 TOVE
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Performance-Based Management by Judith Hale Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance. Written by Judith Hale-author of the best-selling Performance Consultant's Fieldbook-Performance-Based Management comprehensively addresses the role of Performance and Management Information, Communication, and Performance Support Systems Measures and Feedback Rewards and Consequences Performance Support Tools and Resources Internal and External Consultants Power and Politics Message and Image ManagementCall Number: 658.4012 HALE
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Standards Australia Online (via Techstreet) Note: You will need a PDF reader and the FileOpen plug in to view and download documents.
Provides access to the complete collection of Australian and joint Australian/New Zealand standards published by Standards Australia. Viewing of documents is limited to two user sessions, please log out when finished.
BSBHRM405A Support the recruitment, selection and induction of staff
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Effective Recruitment and Selection Practices by Robert Compton; Bill Morrissey; Alan Nankervis Effective Recruitment and Selection Practices was previously published by CCH Australia.Effective Recruitment and Selection Practices provides practical guidance on the critical issues surrounding recruitment and selection. It gives readers the tools and knowledge to ensure consistency and high quality in their decision-making and practices in the complex and ever-evolving workplace environment. This title keeps users up-to-date with changes and developments in practices due to technology, workplace tends and the current economic situation. It also included a table that enables TAFE Teachers to map the contents of the book to TAFE units of competency.Call Number: 658.311 COMP
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BSBHRM404A Review human resource functions
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HR from the Outside In by David Ulrich; Wayne Brockbank; Mike Ulrich; Jon Younger "This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective." --Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." --Lynda Gratton, Professor, London Business School "One single concept changed the HR world forever: 'HR business partner'. Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever." --Horacio Quiros, President, World Federation of People Management Associations "Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second." --Randy MacDonald, Senior Vice President, Human Resources, IBM Corporation "The concepts and competencies presented in this book provide HR leaders with new insights." --Gina Qiao, Senior Vice President, HR Lenovo "Powerful, relevant and timely! Defines "new HR" in a pragmatic way. This book is a must for leaders and HR folks who seek to create sustainable competitive advantage." --Satish Pradhan, Chief, Group Human Resources, Tata Sons Limited "You can't argue with the data! This book is a definitive and practical guide to learning the HR competencies for success." --John Lynch, Senior Vice President, HR, General Electric "A must read for any HR executive. This research-based competency model is particularly compelling because it is informed by the perspective of non-HR executives and stakeholders." --Sue Meisinger, Distinguished speaker and author, former CEO of SHRM "Read this book for a unique long-term perspective on where HR competencies have brought us and must take us in future." --John Boudreau, Professor, University of Southern California and Research Director, Center for Effective OrganizationsCall Number: 658.3 ULRI
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Human Resources Management by William P. Anthony; Pamela L. Perrewé; K. Michelle Kacmar This popular text written from a "what human resources can do for you" perspective, demonstrates how human resources fit into the organizational big picture. Many cross-functional topics are integrated throughout the text including, marketing, finance, operations, and accounting. Updated cases include material that reinforces the key concepts presented in the text and provides an additional practical perspective to problems faced by human resource managers. The market includes all universities that teach a course in Human Resource Management. It may be used for both upper-division undergraduate and graduate level courses.Call Number: 658.3 ANTH
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BSB51415 Diploma of Project Management
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Project management essentials by Therese Linton Learn the framework for delivering successful project outcomes. An essential tool for students of project management. This text combines the disciplines of the internationally recognised Project Management Body of Knowledge with the practical techniques that are used in the project management profession in Australia today. Essential project management practices are unlocked in an easy to understand manner that draws on relevant examples from project management professions within Australia.Call Number: 658.404 LINT
BSBWRK411A Support employee and industrial relations procedures
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HR from the Outside In by David Ulrich; Wayne Brockbank; Mike Ulrich; Jon Younger This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective. Edward E. Lawler III, Professor, University of Southern California This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional. Lynda Gratton, Professor, London Business School One single concept changed the HR world forever: HR business partner . Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever. Horacio Quiros, President, World Federation of People Management Associations "Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second. Randy MacDonald, Senior Vice President, Human Resources, IBM Corporation "The concepts and competencies presented in this book provide HR leaders with new insights." Gina Qiao, Senior Vice President, HR Lenovo Powerful, relevant and timely Defines "new HR" in a pragmatic way. This book is a must for leaders and HR folks who seek to create sustainable competitive advantage. Satish Pradhan, Chief, Group Human Resources, Tata Sons Limited You can t argue with the data This book is a definitive and practical guide to learning the HR competencies for success. John Lynch, Senior Vice President, HR, General Electric A must read for any HR executive. This research-based competency model is particularly compelling because it is informed by the perspective of non-HR executives and stakeholders. Sue Meisinger, Distinguished speaker and author, former CEO of SHRM "Read this book for a unique long-term perspective on where HR competencies have brought us and must take us in future." John Boudreau, Professor, University of Southern California and Research Director, Center for Effective Organizations"Call Number: 658.3 ULRI
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Management: Theory & Practice by Kris Cole Kris Cole throws light on the gap between theory and practice in the 5th edition of Management : Theory and Practice. She explains management theory in everyday language, and puts it in a context that makes it easy to understand. This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your hard skills, like managing poor performance, being more directive and solving problems permanently.Call Number: 658.302 COLE
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Mediation : principles, process, practice by Boulle, Laurence Mediation principles -- Priliminary themes -- Introducing mediation -- Origins, values and objectives of mediation -- Culture, conflict and negotiation in mediation -- Mediation in comparative perspectives -- Mediation, justice and the legal system -- Mediation process -- The mediation process -- Roles and functions in mediation -- Choice of mediation and mediator -- Mediation practice -- Mediation development in Australia -- Select areas of mediation practice -- Mediator training, codes of conduct and accreditation -- Measuring and evaluating mediation practice -- Mediation, courts and the law -- Mediation in courts and tribunals -- Legal issues in mediation -- Mediation confidentiality, privacy and privilege -- Mediator liability and immunity.
Mediation: Principles, Process, Practice.Call Number: 347.9409 BOUL
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Moral issues in business [ebook] by William H Shaw The nature of morality: why ethics in business matter -- Normative theories of ethics -- The nature of capitalism -- Corporate social responsibility and corporate governance -- The morality and ethics of consumption -- International business: moral and ethical issues -- Environmental ethics in business -- The organisation: ethical and moral issues -- Ethics at work -- Ethics, leadership and culture -- Putting it all together: towards ethical decision-making.Call Number: 174.4 SHAW
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Resolving Conflict by Gregory Tillett; Brendan French Resolving Conflict: A Practical Approach presents the principles, process and practical skills for resolving conflict. The information is essential for an informed, critical and reflective approach to conflict resolution.Call Number: 303.69 TILL
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Understanding Australian industrial relations by Robyn Alexander Part I. The context of Australian industrial relations -- 1. Foundation elements -- 2. Employee representation -- 3. Employer representation -- 4. Government and industrial relations -- Part II. The legal framework -- 5. The legal framework regulating industrial relations -- 6. The legal framework for bargaining and arbitration -- 7. Tribunals and awards -- 8. Agreement making -- Part III. Managing industrial relations -- 9. Workplace industrial relations -- 10. Negotiation skills -- 11. Resolving disputes -- Appendix. Industrial relations and you -- Glossary -- Bibliography.Call Number: 331.0994 ALEX
Charles Darwin University acknowledges the traditional custodians across the lands on which we live and work, and we pay our respects to Elders both past and present.
Bringing Out the Best in People by The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist--Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time. Now Daniels updates his ground-breaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. All-new material shows how to: create effective recognition and rewards systems in line with today's employees want; Stimulate innovations and creativity in new and exciting ways;overcome problems associated with poorly educated workers; motivate young employees from the minute they join the workforce.
Managing performance improvement by Pt A Planning performance 1. Setting goals for the organisation -- 2. Key performance indicators -- 3. Operational plans -- Pt B Performance management 4. What is a performance standard? -- 5. Principles of setting performance standards -- 6. Monitoring performance -- 7. Analysing performance -- 8. Preparing to appraise performance -- 9. Appraising performance -- 10. Improving performance -- 11. Unsatisfactory performance -- 12. Skills for managing performance.
Performance-Based Management by Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance. Written by Judith Hale-author of the best-selling Performance Consultant's Fieldbook-Performance-Based Management comprehensively addresses the role of Performance and Management Information, Communication, and Performance Support Systems Measures and Feedback Rewards and Consequences Performance Support Tools and Resources Internal and External Consultants Power and Politics Message and Image Management
Effective Recruitment and Selection Practices by Effective Recruitment and Selection Practices was previously published by CCH Australia.Effective Recruitment and Selection Practices provides practical guidance on the critical issues surrounding recruitment and selection. It gives readers the tools and knowledge to ensure consistency and high quality in their decision-making and practices in the complex and ever-evolving workplace environment. This title keeps users up-to-date with changes and developments in practices due to technology, workplace tends and the current economic situation. It also included a table that enables TAFE Teachers to map the contents of the book to TAFE units of competency.
HR from the Outside In by "This definitive work on HR competencies provides ideas and tools that help HR professionals develop their career and make their organization effective." --Edward E. Lawler III, Professor, University of Southern California "This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional." --Lynda Gratton, Professor, London Business School "One single concept changed the HR world forever: 'HR business partner'. Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever." --Horacio Quiros, President, World Federation of People Management Associations "Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second." --Randy MacDonald, Senior Vice President, Human Resources, IBM Corporation "The concepts and competencies presented in this book provide HR leaders with new insights." --Gina Qiao, Senior Vice President, HR Lenovo "Powerful, relevant and timely! Defines "new HR" in a pragmatic way. This book is a must for leaders and HR folks who seek to create sustainable competitive advantage." --Satish Pradhan, Chief, Group Human Resources, Tata Sons Limited "You can't argue with the data! This book is a definitive and practical guide to learning the HR competencies for success." --John Lynch, Senior Vice President, HR, General Electric "A must read for any HR executive. This research-based competency model is particularly compelling because it is informed by the perspective of non-HR executives and stakeholders." --Sue Meisinger, Distinguished speaker and author, former CEO of SHRM "Read this book for a unique long-term perspective on where HR competencies have brought us and must take us in future." --John Boudreau, Professor, University of Southern California and Research Director, Center for Effective Organizations
Human resource management : strategy and practice by 
Human Resources Management by This popular text written from a "what human resources can do for you" perspective, demonstrates how human resources fit into the organizational big picture. Many cross-functional topics are integrated throughout the text including, marketing, finance, operations, and accounting. Updated cases include material that reinforces the key concepts presented in the text and provides an additional practical perspective to problems faced by human resource managers. The market includes all universities that teach a course in Human Resource Management. It may be used for both upper-division undergraduate and graduate level courses.
Project management essentials by Learn the framework for delivering successful project outcomes. An essential tool for students of project management. This text combines the disciplines of the internationally recognised Project Management Body of Knowledge with the practical techniques that are used in the project management profession in Australia today. Essential project management practices are unlocked in an easy to understand manner that draws on relevant examples from project management professions within Australia.
Management: Theory & Practice by Kris Cole throws light on the gap between theory and practice in the 5th edition of Management : Theory and Practice. She explains management theory in everyday language, and puts it in a context that makes it easy to understand. This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your hard skills, like managing poor performance, being more directive and solving problems permanently.
Mediation : principles, process, practice by Mediation principles -- Priliminary themes -- Introducing mediation -- Origins, values and objectives of mediation -- Culture, conflict and negotiation in mediation -- Mediation in comparative perspectives -- Mediation, justice and the legal system -- Mediation process -- The mediation process -- Roles and functions in mediation -- Choice of mediation and mediator -- Mediation practice -- Mediation development in Australia -- Select areas of mediation practice -- Mediator training, codes of conduct and accreditation -- Measuring and evaluating mediation practice -- Mediation, courts and the law -- Mediation in courts and tribunals -- Legal issues in mediation -- Mediation confidentiality, privacy and privilege -- Mediator liability and immunity.
Moral issues in business [ebook] by The nature of morality: why ethics in business matter -- Normative theories of ethics -- The nature of capitalism -- Corporate social responsibility and corporate governance -- The morality and ethics of consumption -- International business: moral and ethical issues -- Environmental ethics in business -- The organisation: ethical and moral issues -- Ethics at work -- Ethics, leadership and culture -- Putting it all together: towards ethical decision-making.
Resolving Conflict by Resolving Conflict: A Practical Approach presents the principles, process and practical skills for resolving conflict. The information is essential for an informed, critical and reflective approach to conflict resolution.
Understanding Australian industrial relations by Part I. The context of Australian industrial relations -- 1. Foundation elements -- 2. Employee representation -- 3. Employer representation -- 4. Government and industrial relations -- Part II. The legal framework -- 5. The legal framework regulating industrial relations -- 6. The legal framework for bargaining and arbitration -- 7. Tribunals and awards -- 8. Agreement making -- Part III. Managing industrial relations -- 9. Workplace industrial relations -- 10. Negotiation skills -- 11. Resolving disputes -- Appendix. Industrial relations and you -- Glossary -- Bibliography.
